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German-Speaking Customer support in Greece (remote possible)
Mandatory
Optional
Proficiency
Mother tongue
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DESCRIPTION
Are you a native German speaker ready for an exciting new experience in the majestic city of Athens, Greece? Or are you looking for a flexible remote or on-site role in Technical Support, Customer Support, Sales, or Content Moderation? If so, we have the perfect opportunity for you!
About the Role
Join our client, a global leader in customer experience, as a Technical Support Advisor helping customers with their technical issues. You will respond empathetically and efficiently via phone, email, and chat, ensuring a top-quality customer experience. This role offers the unique chance to work on-site in Athens or remotely, depending on your preference.
What You’ll Do
- Handle technical customer issues with empathy and efficiency.
- Respond to user inquiries via phone, email, and chat.
- Maintain strong customer relationships by addressing inquiries professionally.
- Perform data entry and use relevant software tools.
REQUIREMENTS
- Native or fluent German speaker with good English communication skills.
- Strong problem-solving and technical aptitude.
- Excellent communication and customer service abilities.
- Ability to multitask, manage time efficiently, and work shifts.
- Basic software skills.
- Open to working either in Athens or remotely/on-site depending on project needs.
OFFER
- Competitive monthly salary ranging between €1200 and €1400, depending on the project, excluding performance bonuses.
- Relocation package for Athens-based candidates: paid flight tickets, airport taxi, 4 weeks free accommodation, and support finding long-term housing.
- Assistance with Social Security, Health Insurance, Tax Number, and Bank Account setup.
- Paid intensive training to stay up-to-date with products and procedures.
- In-house medical doctor and full medical insurance.
- Career advancement opportunities in a dynamic, international, and diverse work environment.
- Company-organized events, parties, excursions, and employee discounts in Athens.
- Flexible remote or on-site roles available for Technical Support, Customer Support, Sales, and Content Moderation.
- A chance to join a global team where your skills and growth are valued.
SKILLS
Strong Communication Skills
Problem Solving Ability
Multitasking & Time Management
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